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Have any of you received a "haven't ordered from us lately" email from PSI and a coupon enticing you to order? I just placed an order and much to my surprise it was shipped on time and it will be here today. I ordered it on 9/1/13. I also received a thank you for your order email yesterday. I think they are getting the message.
 

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I've received several of those e-mails. Haven't ordered from them not due to their bad/slow shipping but rather I haven't needed anything. But good to know it's improving.
 

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I had not ordered from PSI in some time until I ordered the combined pepper mill/salt shaker. They were the only people who had it. I was surprised that they shipped them the next day (all three times I've ordered them). I also always selected the cheapest shipping method. I still prefer Craft Supply because I usually order enough to get free shipping.
Tom
 

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I have ordered from PSI awhile back. There is nothing that I could even complain about.
 
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