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Discussion Starter · #1 ·
Does anyone own one of these? Ever use one? Thoughts? Comments?

Looking at purchasing one, local store has them on sale, very similar to the Tormak, but much cheaper.

Thanks much.
 

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I've never owned the Jet, but I remember reading in one of the mags where sharpeners were reviewed. I *think* it was rated as a Best Buy but don't quote me on it.
Checkout some of the online review sites like toolsofthetrade.com.
Also what I like about Amazon, is if they have sold a certain tool or if they currently do, is that the reviews you are reading are user reviews which mean much more to me than one mans opinion, which I may or may not agree with.
Some you have to take with a grain of salt but you can usually tell the difference between the ones that have an axe to gring and those which are trying to be subjective.
If a tool has had 2 reviews one good one bad, not much help. But if it has had 26 reviews with only 1 or 2 negative ones that's usually a pretty fair indicator that it's a good buy.
Hope that helps.
 

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Andrew,
I was told that the new Jet wet sharpener is being made by Tormek and private labeled for Jet. I have not yet confirmed this but that is what I was told at the Rockler store in Indy.

It appears to be pretty much the excat same thing but it did not have all the accessory options the Tormek has.

In my humble, non-expert in anything opinion, the Tormek is the top of the line. I have a friend down the road a peice that has one and I have used it quite a few times and its sweet. Its on my list as another tool to buy:thumbsup:
 

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I used the Jet at my local tool vendor and it works just as good as the Tormek, but for less $$$. The thing I like is the variable speed. It appeared to me...I may be wrong, but the Tormek accessories will work on there. I wish this would have been out when I bought my Tormek....:huh: :huh:
 

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I figured all the accessories would fit from looking at it but the sales guy at Rockler knew little about either, other than to claim the Jet is a Tormek in disguise.

When Jet came out with it I was hoping to see the Tormek price drop but so far no such luck. The Tormek my neighbore has was not a variable until he put a variable control on it that he baught from rockler. It works real well.
 

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Discussion Starter · #8 ·
Thanks for the article and replys. Had my local woodworking store had any idea of customer service, they would have lent me the DVD and I would have bought and used the unit. However, I went and ordered it from another store and expect to get it on Monday or Tues. Cann't wait.
 

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Discussion Starter · #10 ·
I finally got the Jet Sharpener, and got to use it a little last night. But before I tell you about the tool, I need to vent first

First off, I believe very strongly that if you get good service somewhere; tell people about it, and the same goes for bad service. In this way, people that go out of the way for you, get something for it, whether it’s additional business, more/ better tips or something else. And the people that “screw” you (no pun intended); either will learn from their mistakes and improve or go and do something else, that they are probably better at and will be happier.

So here goes my venting:

On January 10, I went to Woodworkers Depot, one of two woodworking store in Green Bay, WI. I have done a fair amount of business with them over the years. I probably spend about $150 a month in the store. Granted, I am not their biggest customer by fair, but I was a regular and loyal customer. So I walked in ready to buy mostly the Jet but maybe a Tormak. When I got back to where the sharpeners are displayed I noticed a DVD playing, showing off the Jet and watched it for a couple minutes, the store was getting ready to close, but I really wanted to watch the DVD, thinking that would make up my mind as to which one to buy. I asked the sales clerk if I could borrow the DVD, take it home and watch it, bring it back first thing, as they opened the next day. His answer was a flat out and loud “NO”. So took a step back and explained my intent, that I wanted to buy some type of sharpener (turns out they don’t carry the Tormak) and that getting to watch the DVD would really help me make my decision, that I didn’t want to use the equipment, just wanted more information. This time I got a louder and more forceful “NO”, like I was wasting his time. So I asked him to call the owner and ask him. The answer I got back was, if I wanted to watch the DVD, I should buy the machine, take it home, watch the DVD and if I like it keep the machine, if not and if I didn’t unpack the machine, I could return it, provided I paid cash for it now. Now I had made it clear, I was willing to leave my driver lic or credit card, if I didn’t return; they could have charged me for the whole machine. I will whole heartedly agree, what I was asking was out of the normal business practice, but from a Mom and Papa type store, trying to compete with the big box stores, wouldn’t you think they would go a little out of their away to help a customer, especially if it didn’t cost them anything.

The funniest thing is, the week before I sent a friend there who was looking for a new vise, he bought one there, but complained about the service, and I defended the store.

So I left and drove to the other woodworking store we have in town, Bay Verte Machinery. These guys specialize in machinery and power tools. I walked in and talked with the sales guy, told him exactly what had just happened. He laughed and said I wasn’t the first person to leave there and come to him. Now they don’t carry the Jet line, but could order it. After I got to watch some of the video at WWD, and looked at the price, $259 for the machine, base and cover. I decided to go with Jet. He said he would have to order it and it should be in the following week, Monday or Tuesday and he would match WWD price. Well Monday and Tuesday came and went, I stopped by on Wednesday to see what was up and was told they would look into it. Stopped back on Friday, as I still hadn’t heard from them. The counter person told me she would talk with the buyer and see what was up. Still didn’t hear from them. So yesterday I stopped in, going to tell them I was no longer interested and would go somewhere else with my business. Low and behold, it came in yesterday and they were still unpacking the load. I mentioned to the lady behind the counter that the sales man promised it to me last week, her response was, he always lies about timetables, and over promises. So I guess that’s what the store wants to be known for, lying and over promising.

Needless to say, I won’t be going back to either store, when I need more supplies, I will head down to Appleton, Milwaukee or mail order what I need. Somebody out there must want my business; really I am a nice fairly easy going person.

On to the tool review: The machine is well thought out and appears well built. Unlike the Tormak, it has variable speed, which you increase as the wheel wears down. The stone came needing only a little truing, but the truing jig is not supplied with the machine. And I did not have one, yet. It does come with the standard chisel jig, and has several other jigs available. I sharpened a few chisels and found the stone to cut fast and guide bar and jig worked great, I am now missing a bunch of hair on my arm, as I was seeing how sharp each chisel came out. I was a little disappointed with the honing wheel. The plastic wheel fits loosely on the arbor and was also out of round. Not a big deal for honing, but could have been better. I had picked up the small knife jig, but had difficultly sharpening small knives with it, and kept grinding the jig, due to it being to bulky.

Overall, I am happy with the machine. For the price, I think it’s a good value and has lots of options.
 

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Andrew,

Wow that's the same kind of service I got when we stopped in at WWD:cursing: :cursing: :cursing: Jill and I went to the Packer/Bear game this year and spent a few days in GB. The Logging Congress was going on also so it was a banner weekend for me. I pulled out the phone book and looked for wood stores and such and we ended up there. I have never seen a store where it seemed like you were a bother to them just for being in the store.:thumbdown: :thumbdown: :thumbdown: They probably won't be around long.....

Then because I was out of tool stores I hadda go shopping in other stores....with Jill...Thankfully we got back to the Logging Congress and I could drool over sawmills and equipment...Then the Packers got their rear handed to them:blink: :blink: :blink:
 
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