No Longer Here, BY CHOICE
Teknatool USA Service Center
Anyone ever order from them and have problems or is it just me?
The service center is just that, a service center, but, they sell refurb chucks and other items at half the cost of buying new.
A few weeks ago, I ordered a G3 refurb chuck on a Mon. Tues. it shipped and I recieved it on Thurs. Well, they sent me a Super Nova 2 which is kinda sweet except its a bit much for my mini lathe. I called and told them and they said they would ship the right one the very next day which would be a Sat. Well, by next Fri. I hadnt recieved it yet so I called again. They asked for my name and order number and all that info and said they would look into it and call me right back. When someone says they'll call me right back, I expect a call pretty quickly and at a minimum, the same day. Mon. comes and still nothing so I call back and this time ask for a manager. The manager gives me the same line and says he'll call back. This time I actually get a call back and he says the package will go out the very next day which was this past Tues. Today is Sat and still nothing. I know my original ordered was delivered 2 days from the day they shipped it so theres no excuse for it not being here. I'm really starting to get fed up with this place. I really dont know what to do next seeing as how I dealt with the manager the last time. What would you do?
RRBrown, knottscott and many others were banned, they didn't just leave. They were banned for standing up to the new owners that are destroying this site. Come join us all at woodworking chat, the best new woodworking site on the net!!