Walmart no longer pro rates batteries??? Rant - Woodworking Talk - Woodworkers Forum
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post #1 of 22 Old 06-11-2013, 02:32 PM Thread Starter
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Walmart no longer pro rates batteries??? Rant

I purchased a medium sized Everstart 61 battery on 5/14/12 and this weekend (6/8/13) the battery was dead and wouldn't take a charge. Took the battery back to Walmart and they said the warranty had expired and that's that. No exchange, no pro rate, no discount, nothing! I understand that the battery is out of warranty but I still feel bitter. The battery Lasted one year and 24 days.
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post #2 of 22 Old 06-11-2013, 02:36 PM
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The prorate warranty is in effect on a battery during the warranty period. What's printed on the case of the battery for warranty period?? Usually there is a full replacement period, and a prorate period.

The tools don't make the craftsman....
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post #3 of 22 Old 06-11-2013, 03:47 PM
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Is that a lawn tractor battery (or such)? Like Ryan said, the pro rata is during the warranty period, but if that only had a 1 yr warranty sounds like it's not a car battery. The little ones don't last long.....

"I long for the days when coke was a cola and a joint was a bad place to be" (Merle Haggard)
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post #4 of 22 Old 06-11-2013, 04:57 PM Thread Starter
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Quote:
Originally Posted by Fred Hargis View Post
Is that a lawn tractor battery (or such)? Like Ryan said, the pro rata is during the warranty period, but if that only had a 1 yr warranty sounds like it's not a car battery. The little ones don't last long.....
This one was a full size for a Jeep Wrangler. It must have been cheap, but still you would think it would last more than 12 months.
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post #5 of 22 Old 06-11-2013, 05:00 PM
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Originally Posted by jonlb View Post
This one was a full size for a Jeep Wrangler. It must have been cheap, but still you would think it would last more than 12 months.
Don't disagree one bit.......

"I long for the days when coke was a cola and a joint was a bad place to be" (Merle Haggard)
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post #6 of 22 Old 06-11-2013, 05:37 PM
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I quit using neverstart batteries years ago. It's worth it to pay more and get a real battery.
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post #7 of 22 Old 06-11-2013, 09:00 PM
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Screw WM. Go to OReillys. The guy that checked your battery was loading carrots yesterday.
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post #8 of 22 Old 06-11-2013, 10:08 PM
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Here's the thing though......please don't be offended by this......but you bought a battery with a 1 year warranty, it lasted a year.......why should walmart be held to a standard above that? In a former career I managed a sears appliance store, people were always coming in two, three, even five years down the road complaining that the appliance broke, and they thought sears should fix it. While I don't buy into protection plans, they are an option if you don't want to take the risk of an appliance (or battery) breaking. A company should, whether it be walmart, powermatic, or bmw, build or sell a product that will last a minimum of its warranty period, if that period isn't long enough for you, consider a better quality product, a warranty, or a different brand. Walmart sells that battery for a reason, customers demand a cheap battery, i'm out on a limb here, but i'm guessing it was the cheapest battery they had when you bought it. What is the reason for thinking they should stand behind the product for longer than the warranty, when you chose not to pay for the quality you were demanding?


Sorry.....again....please don't be offended, most of my rant is directed at the population as a whole today.....
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post #9 of 22 Old 06-11-2013, 10:23 PM
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is this the battery?

http://www.walmart.com/ip/EverStart-...ttery/16782708

I just looked it up and it says "2 years free replacement warranty"


I bought a battery at Autozone in Jacksonville NC and the terminal broke off in CA almost 2 years later and they looked it up on the computer and gave me a new one. I’m not 100% sure of the 2 years, but it was close

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Last edited by Sleeper; 06-11-2013 at 10:31 PM.
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post #10 of 22 Old 06-11-2013, 10:27 PM
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Originally Posted by Sleeper View Post
is this the battery?

http://www.walmart.com/ip/EverStart-...ttery/16782708

I just looked it up and it says "2 years free replacement warranty"

However on the battery, and further down in the description it says 1 year replacement.
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post #11 of 22 Old 06-11-2013, 10:35 PM
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1st off a car battery with just a one year warranty is crap. Every battery I've ever heard of had both a warranty usually 2-3 years and prorated after that. Walmart can't change the rules after the fact. So if you have paper work to show the warranty you can force the fact.

I hava a platinum battery for my truck from Sears. $199 but a full 5 year replacement and prorated for a few years after that.
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post #12 of 22 Old 06-11-2013, 10:40 PM
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Quote:
Originally Posted by ryan50hrl View Post
However on the battery, and further down in the description it says 1 year replacement.
Wow that doesn't make sense. I bought a battery there for my daughter 3 or 4 years ago and I guess I was lucky, but after hearing this, I'll never buy one there again

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post #13 of 22 Old 06-11-2013, 10:46 PM
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Originally Posted by Sleeper View Post
Wow that doesn't make sense. I bought a battery there for my daughter 3 or 4 years ago and I guess I was lucky, but after hearing this, I'll never buy one there again

Again......I don't see where walmart is wrong?
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post #14 of 22 Old 06-11-2013, 10:53 PM
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Quote:
Originally Posted by ryan50hrl View Post
Again......I don't see where walmart is wrong?
I guess I just donít get it. If the add says 2 years then why is it a 1 year battery even if it does say 12 month below? Sounds like false advertizing. Donít you usually get the better deal if there is two prices.

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post #15 of 22 Old 06-11-2013, 10:59 PM
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But there's clearly an error on the website......the original purchaser didn't claim he saw two years on the website before buying.....he was fully aware that it had a one year warranty. It would be one thing if he had bought online expecting a 2 year warranty....and now didn't get it covered. But the product couldn't be clearer.....it in large print says one year warranty on the battery.
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post #16 of 22 Old 06-11-2013, 11:13 PM
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Originally Posted by ryan50hrl View Post
But there's clearly an error on the website......the original purchaser didn't claim he saw two years on the website before buying.....he was fully aware that it had a one year warranty. It would be one thing if he had bought online expecting a 2 year warranty....and now didn't get it covered. But the product couldn't be clearer.....it in large print says one year warranty on the battery.
OK I can buy that

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post #17 of 22 Old 06-12-2013, 07:53 AM
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Quote:
Originally Posted by ryan50hrl View Post
Here's the thing though......please don't be offended by this......but you bought a battery with a 1 year warranty, it lasted a year.......why should walmart be held to a standard above that? In a former career I managed a sears appliance store, people were always coming in two, three, even five years down the road complaining that the appliance broke, and they thought sears should fix it. While I don't buy into protection plans, they are an option if you don't want to take the risk of an appliance (or battery) breaking. A company should, whether it be walmart, powermatic, or bmw, build or sell a product that will last a minimum of its warranty period, if that period isn't long enough for you, consider a better quality product, a warranty, or a different brand. Walmart sells that battery for a reason, customers demand a cheap battery, i'm out on a limb here, but i'm guessing it was the cheapest battery they had when you bought it. What is the reason for thinking they should stand behind the product for longer than the warranty, when you chose not to pay for the quality you were demanding?


Sorry.....again....please don't be offended, most of my rant is directed at the population as a whole today.....
Totally agree with this post.

George
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post #18 of 22 Old 06-12-2013, 08:20 AM
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Just like anything else, you get what you pay for. When people buy car parts from big box stores they are shopping at their own risk. I only buy Interstate batteries. Just think how important the battery is. I'm not sending my family out on the road with a bargain price battery. No way.

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post #19 of 22 Old 06-12-2013, 12:03 PM
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I always go to Auto Zone.

My father was my inspiration for woodworking, wish he was still around for more advice. Luv ya Dad.
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post #20 of 22 Old 06-12-2013, 12:12 PM
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I really feel that the thought that walmart or autozone or anywhere else doesn't matter. Everywhere carries junk and good stuff.

The tools don't make the craftsman....
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