I ordered from Woodworker's Source one time using their website. I will not order from them again.
I ordered a 20bf project pack from them of their hard country maple when it was on sale back in December. When I received the order, every board had planer tearout - some very extreme, rendering the boards useless to me, especially since one of the reasons I ordered from them was because the boards were already surfaced. In addition to the tearout, one of the boards was also thinner than the others. They advertised that they are 13/16" thick, and one of the boards was a hair under 3/4" thick. Not a huge difference in thickness, but I don't own a planner and was needing and expecting to receive boards that were smooth and uniform thickness - just as they advertise.
They did accept the return. However, even after they received the wood, it took a couple of phone calls for them to finally refund my money. After that ordeal, I will not be ordering from them again. Shortly after that I was able to find a place only an hour away from me to purchase my boards from and am happy with their product and prices - especially for being in a land of few trees.